As the years go by, security breaches and access to private communication have increased drastically. Privacy and security are the biggest factors for any business that tends to communicate with consumers or internal employees through a communication tool. Businesses in particular can find themselves in irreversible situations if they do not manage their communications properly.
The Center for Strategic & International Studies found that 82% of all communication, such as email and text messaging , is accessible to hackers . So, the ideal way to protect your corporate communication or the interaction between a doctor and patient is to switch to an enterprise messaging solution equipped with industrial-grade security . This is the perfect strategy to keep both you and your data away from prying eyes.
Below you will see a list of the top instant messaging solution providers for businesses that will be the best choices for 2020. Before we get into the real action, the compiled list is based on various security factors that each solution has.
- Are the solutions equipped with end-to-end encryption?
- Is your messaging solution ready for business?
- Do the solutions combine security standards and policy compliance?
- Do they provide any additional security features?
- Are they collecting your conversations and data?
- Is it a customizable instant messaging solution?
The privacy of the entire conversation in a chat app depends primarily on one important system, end-to-end encryption!
So, a better understanding of the end-to-end encryption system could save you from many malicious actions.
Here are the Top 8 encrypted messaging platforms (API/SDK) for businesses
1.MirrorFly – An Enterprise Messaging Solution
Let's take a look at the highlights of MirrorFly's security standards:
- End-to-end encryption
- OMEMO encryption
- KDF function
- X3DH key agreement protocol
- AES encryption
- Token-based authentication
- Data retention
- HIPAA compliance
- HMAC authentication
- SSL encryption
MirrorFly effectively leads the messaging market by offering customizable SDKs and APIs (simply called SaaP Solution) to design your communication way based on industrial use cases. Multi-channel communication media (text, Video & Voice Call) are designed to withstand simultaneous user counts. In addition to the standard communication channels and features, they offer an in-house development team to customize the solution according to your business needs.
MirrorFly offers a one-time paid license for all features, functionality and scalability of the application when it comes to the number of users. It is supported on Android, iOS, Web, Rattlesnake OS, React-native and so on. Accessibility to the chat infrastructure is quite easy and reliable. In addition to the security features, every message transmitted between the client and MirrorFly servers is encrypted with unique keys that cannot be decrypted.
2.Contus Fly – Custom Chat API/SDK Solution
Features of Contus Fly safety standards
- 256-bit SSL encryption
- AES encryption standards
- End-to-end encryption at both ends
Like all other messaging solution providers in the market, Contus Fly offers customizable messaging solutions. Contus Fly offers communication channels to a large extent for a large number of industries, such as Healthcare, Marketplace, Live Broadcasting, Gaming, E-Learning, Telecom ,SMB, and Entertainment. Their solution is fully deployable in the cloud. In addition to all communication channels (text, video, voice calls), the instant messaging software also offers live broadcasting features for simultaneous participation of millions of listeners. The secure instant messaging service infrastructure is completely secure and does not depend on third-party servers.
3.Twilio – Leading Programmable API Provider
Features of Twilio security standards:
- GDPR Certification
- ISO 27001, 27017, 27018
- CSA Cloud Security
- Service level agreement
- HTTP authentication
Twilio is an award-winning, programmable voice, video, and SMS API provider. Their unified communications is ultimately a cloud-based API with customization that meets the communication needs of your business, regardless of whether it is a small or medium business.
4.Sendbird – a comprehensive SaaS chat platform
Highlights of Sendbird's security standards:
- SOC2 Compliance
- HIPAA/HITECH
- GDPR compliant
- EU-US Privacy Security
- ISO 27001
Sendbird has already found its place in the market, with chat developer-kits that help developers integrate chat and instant messaging features into their web and mobile apps.
As part of the security feature, Sendbird offers the option of TLS encryption in some security policies. The entire cloud infrastructure is secured with AES256 encryption and data is stored in the private cloud.
5.ApphiTect – A Unified Messaging Solution for SMBs and Enterprises
Security features of the Apfitect solution
- SSL encryption
- AES-256 bit
- Multiple user authentications
Apfitect has been one of the leading chat application solution providers in the UAE market. The Chat SDK solution is equipped with some effective features such as group chat, offline messaging, voice calls and video to enhance the communication experience. Their SDKs are compatible to serve businesses and in- app messaging for several industries. They offer a secure chat environment where their chat infrastructure is built with leading technologies for seamless and secure instant messaging across Android, iOS and Web applications.
6.PubNub – An innovation for real-time features
Highlights of PubNub's security standards
- SSL/TLS encryption
- Access Management – Token-Based Authorization
- AES encryption
PubNub is a SaaS-based real-time messaging platform that offers hosted APIs to create a messaging experience within the API. They offer a wide variety of real-time capabilities, ranging from in- app, notifications, IoT , and more. In addition to regular APIs, their solutions are compatible with various use cases. With Data Stream Networks, PubNub ensures data transmission, data ownership, and access control of the chat application.
7.Messagebird – A programmable API for all communications
Features of Messagebird's security standards:
- ACM (Dutch Authority for Consumers and Market Registration)
- GSMA Membership
- ISO/IEC 27001:2013
- GDPR compliant
- Information Security Management Systems (ISMS)
Messagebird is a completely SaaS-based communications provider focused on voice messaging, texting, and email.
8.Cometchat – Ready-to-use platform hosted in Cloud
Highlights of Cometchat:
- Website Authentication – Single Sign-On
- SSL encryption
- Web data signature validation
- Authentication key verification
Unlike other SaaS, PaaS platform providers on the market, Cometchat offers two important products, essential for businesses looking to integrate or build a communication platform, the ready-to-use Cometchat Go and Developer SDK – Cometchat Pro.
Their open source resources are fully designed so that developers can add chat and customize features based on different scenarios. As part of their security enhancements, they offer enhancements in each version to add an extra layer of security to the platform.
