When you download apps or games from Google Play, you may encounter errors from time to time. An error in the Google Play Store can occur for many reasons, including problems with your device, Internet connection, and problems with Google Play services.
Common causes of Google Play Store errors
Before you start troubleshooting Google Play, visit Downdetector.com to see if other users are reporting issues with Google Play. If so, the issue is likely with Google Play Services and will be resolved fairly soon.
Many times, you'll get an error code that can give you an idea of what's going on. Here's a list of common Google Play error codes and what they mean:
Error 944: Google servers are experiencing connectivity issues, so you need to wait until the problem is resolved.
Errors 919, 101, 923, 921: Your device is out of storage, so you need to delete some apps to make room. Consider moving your music, pictures, and videos to the cloud.
Error 481: Your Google Account has been terminated due to an error. The only solution is to delete it and create a new one.
Error 927: This error code may appear if you try to download an app while the Google Play app is updating. Wait until the installation is complete, then try the download again.
How to fix a Google Play Store error
If you're having trouble downloading apps from the Google Play Store, try these troubleshooting tips:
Restart your device: Simply turning your device off and back on can solve a surprising number of problems.
Close Google Play Store: On your device, go to Settings > Apps >All > Google Play Store and tap Force Stop.
Toggle Airplane Mode: Although it's unclear why, many users report that toggling Airplane Mode on and off seems to fix some Google Play issues.
Turn off Wi-Fi: Turn off your device's Wi-Fi for a few seconds, then turn it back on.
Reset your router: If you are also having problems with other web applications, there may be a problem with your Internet connection.
Eject the SD card: SD cards can cause problems with Google Play if they are not configured correctly, so try removing the SD card and reinserting it.
Clear Google Play Store cache: To clear Google Play cache, tap Settings and then tap Apps. Locate and tap Google Play Store. Tap Save and then Clear Cache.
Check for disabled apps: Google Play depends on other apps to run, some of which may be disabled by mistake. In Settings , go to your apps list and enable any disabled apps to see if that fixes the problem.
