Netflix was down , with users seeing the message “something went wrong.” The problem appears to have only affected streaming and site service the ’s only users in Europe.
But this problem comes at a critical time for the Internet, as more and more users turn to streaming platforms, such as Netflix, to pass the time pleasantly during quarantine.
Netflix users started complaining about a message appearing on the screen saying “something went wrong.” Along with this, other messages appeared. In most cases, the error “NSES-504”, which indicates that the Netflix site is having connection problems.
The company's official customer service account asked users to refresh their and browser the said that doing so would make site work normally.
Netflix generally runs a server status page, titled “Is Netflix down?”However, since the COVID-19 pandemic, the page has stated that the company’s customer service staff are working harder than usual to respond to users. It also noted that there may be some delays.
Netflix, like most companies around the world, has faced several problems due to the coronavirus. Many productions have been stopped, some programs are postponed, employees and technical staff are forced to work from home. The company said last week that it will try to limit new features (which are in the experimental stage), due to the situations and will focus on other useful elements for users.
On the other hand, it announced a huge increase in the number of subscribers, although it said that the increase is likely temporary due to the quarantine. When the quarantine, a decrease in subscribers is expected.
