Apple has apparently recently changed its battery replacement policy for iPhone 6 and newer devices, and will now accept all requests regardless of what the internal diagnostic tool says.
French website iGen reports that Apple has issued an internal memo to Apple Store and Apple Authorized Resellers employees to inform them that all customers are eligible for battery replacements, even if the diagnostic tool shows the battery is in good condition.
Late last week, Apple issued a statement about the iPhone battery fiasco, reducing the price of battery replacements for devices starting with the iPhone 6 to $29. The battery replacement program began in December 2017 and will run until December 2018.
Apple's previous policy on battery replacements stated that in order to approve a request, a diagnosis had to be made that showed that the battery had indeed degraded, otherwise, the company could deny the replacement.
That's no longer the case, and anyone with an older iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, or iPhone 7 Plus can swap out their batteries for $29.
However, many still believe that Apple should replace batteries completely free of charge, considering how much an iPhone costs.
In addition to the iPhone battery replacement program, Apple has promised to implement new features in an upcoming version of iOS that will help customers see the health of their battery, how it's affecting the overall performance of the device, and whether or not it needs to be replaced.
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