Apple launched an iPhone battery replacement program after recognizing the slowdown of older models in an effort to prevent unexpected shutdowns, but the company is currently struggling because it doesn't have enough stock in its stores around the world.
A specific example is Korea, where Apple is accused of launching the program without preparing for it, as new batteries are difficult to find for local iPhone customers.
As part of the servicing promo, Apple is allowing users to replace degraded iPhone batteries for $29, well below the original price of $79. In Korea, the discounted price is 34,000 won.
A report by The Korea Times reveals that official service centers are out of stock of batteries, causing more frustration for customers trying to replace their worn-out units quickly.
A specific example is Ubase, a service chain that operates six different centers in Korea, two of which are out of batteries. Only one store confirmed that it has new batteries to replace degraded units.
Citing an Apple user who tried to replace an iPhone battery, the source said that Cupertino is rushing to launch the battery replacement program unprepared and without coordinating with its branches around the world. The program started unexpectedly in the United States, the source said, and the Korean office was not aware of its timing.
As reported over the weekend, Apple Stores running out of batteries is a common problem these days.
However, iPhone customers shouldn't rush to replace their batteries unless they're in a critical situation. The battery replacement discount is available until the end of the year, and there's a good chance that all of these inventory issues will be addressed in the coming weeks. Apple has not commented on how many requests it has received as part of the program so far.
