In recent days, it has been observed that a significant number of users are experiencing issues connecting to the Microsoft Store and Windows Update.
According to many reports, there have been some issues with Windows 10, which were caused by a DNS issue. Initially, many users on Reddit reported that the problem was related to Comcast DNS , but when they switched to alternative DNS servers, such as Google , the issue was resolved. However, this change was only successful for a few people, and according to other sources, even people who do not use Comcast were unable to access Windows Update or the Microsoft Store. For this reason, experts assume that there seems to be a problem somewhere on Microsoft's end, and although users on the Microsoft forum say that Windows Update seems to be working, in reality it is still having issues with downloads and functionality.
The company immediately made statements about the problem. More specifically, an engineer and company representative stated on the forum that many efforts are being made to identify the root of the problem and solve it, and as soon as new information becomes available, there will be a very rapid update.
It should be noted that so far a limited number of people who have Windows 10 have been affected, but the problem remains annoying, because users cannot make upgrades or download games or applications. Until the problem is fixed, users can always try changing the DNS server to see if there will be a positive result and they will be able to continue their work. It should be noted that there are several options for free and public DNS servers that everyone can try. Some of them are OpenDNS, Cloudflare, Google Public DNS, Norton ConnectSafe, Comodo Secure DNS and Quad9.
