COSMOTE eValue , a member of OTE Group and Telekom, a leading telecommunications group worldwide, is repositioning itself in the market with a new image and corporate identity, confirming its leading position and strong growth path. With a new vision to be the first choice in customer relationship management for every business, COSMOTE eValue remains committed to excellent customer service.
With more than 25 years of experience and expertise, COSMOTE eValue is the No. 1 Customer Relationship Partner in Greece, with a 44%[1] of the Greek market and a steady growth rate in new projects per year. It also maintains a presence in Romania and Belgium, with more than 16 building facilities, 6,000 employees and more than 80 customers from the public and private sectors.
"At COSMOTE eValue, we have incorporated continuous improvement and evolution into the core of our philosophy. We are constantly adapting our strategies to the needs and new market data. With our new positioning, we are expanding our portfolio of services, maintaining the excellent service experience we offer to our customers and designing innovative solutions for every business," said Mr. Athanasios Stratos, CEO of COSMOTE eValue in Greece and eValue International in Romania.
New motto: "Empowering Growth. Driving Value"
With a new motto of “Empowering Growth. Driving Value”, COSMOTE eValue focuses its strategy on the development and continuous upgrading of digitally innovative omni-channel and human-centric solutions, which aim at an excellent customer journey and a unique service experience. At the same time, it focuses on the creation of new services that build long-term relationships of trust with customers, while contributing to business development, the achievement of targeted business results and the creation of alternative sources of revenue for its business-clients. Its services include analysis and expansion of the customer base, complete and personalized service, upgraded customer experience, sales promotion, telephone service, market research and business consulting services.
It is also noted that eValue is the only Greek company included in the Ethisphere Institute's international list World'sof Most Ethical Companies® for 2024.
Marking its repositioning in the market, COSMOTE eValue's new image is reflected in renewed website .
[1] ICAP Sectoral Study, p. 75, February 2024.
