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Microsoft Copilot: New super app unites Chat, Code and AI agents

Microsoft is taking the next big step in its AI strategy, transforming Copilot from a simple digital assistant into a unified app that aims to do much more for everyday work. The company is officially unveiling a redesigned version of Copilot, bringing together three distinct experiences in one environment: conversation, programming, and autonomous AI agents.

Article image: Microsoft thinks its new Copilot 'super app' will be as influential as Office

The change isn't just about the user interface. It also represents a different approach to how Microsoft wants AI to be used at work. Instead of the user opening different tools for different tasks, Copilot attempts to be a single access point for content creation, analytics, app development, and agent execution.

Three tabs for different ways of working

The new super app is organized around three main tabs: Home, Code, and Autopilot. Home is the main page and brings together features related to Copilot Chat and Cowork, acting as a starting point for daily tasks.

Microsoft aims for this tab to act more like a personal dashboard than a simple chat window. The company also plans to add Today, a personalized view that will aggregate important emails, meeting requests, Teams discussions , and other information that needs immediate attention.

See also: Microsoft Office 2019 Mac: Documents will not be editable

So, Copilot attempts to move from the “ask something and get an answer” model to a model where AI helps the employee understand what needs to be done next.

Code brings AI coding into Copilot

One of the most interesting additions is the Code, as it opens up programming capabilities in a common environment with productivity tools.

Microsoft wants to enable even non-developer users to create apps, dashboards, trackers, and AI-powered. The results can then be shared with colleagues as internal cloud-hosted applications.

The feature is based on the same technology direction used in GitHub Copilot and runs in an isolated sandbox. According to Microsoft, it can be hosted in an organization's tenant, which is particularly important for businesses that want to leverage AI coding without moving their processes outside the corporate environment.

This approach essentially reduces the distance between the employee who has an idea and the implementation of a functional tool.

Microsoft Copilot: New super app unites Chat, Code and AI agents

From Scout to Autopilot

The third tab is Autopilot, the new name for Scout, the agent that Microsoft introduced earlier this year. Microsoft describes Autopilots as agents that can run continuously in the background, with their own identity and permissions.

In practice, this means that the user can assign a task to the agent and not have to be in front of the computer all the time. Autopilot can, for example, monitor specific channels in Teams, perform repetitive tasks, or take on follow-ups.

The important difference is that Microsoft is designing this feature with enterprise requirements. Autopilot can have its own identity, memory, compute power, and workspace, while operating within the corporate tenant and subject to the organization's access and governance rules.

See also: Copilot Plus PC: Microsoft "burys" the brand

Microsoft 365 becomes the agent environment

The new approach is even more important because Copilot is already built into tools like Outlook, Teams, Word, Excel, and PowerPoint, so agents don’t necessarily need to operate in a separate environment.

Microsoft essentially wants to create a model where an employee can "call" an agent within the environment they already use, for example through Teams, and assign them specific tasks. The company places particular emphasis on access rights, agent identity , and governance, which are critical elements when an AI system is given the ability to act instead of the user.

This is especially important in corporate environments, where an agent with access to emails, documents, conversations, and corporate data could have a much greater impact than a simple chatbot.

New billing model for agentic capabilities

The move to agents also brings a significant change to the financial model. Microsoft is tying Cowork, Code, and Autopilot to a per-use pricing model, so costs can be affected by how often and how heavily these features are used.

The basic Copilot license still provides access to Copilot Chat and its integration with Microsoft 365 apps, but more demanding agentic tasks can create additional consumption.

See also: SearchLeak: Microsoft 365 Copilot vulnerability exposes corporate data

For businesses, this means that AI adoption is no longer just about the number of licenses purchased. The frequency of use of agents and the type of tasks they perform can also impact the overall cost.

orphaned AI agents hidden risks of accessing corporate network

From assistant to digital partner

The new version of Copilot reflects a broader shift in Microsoft's strategy. The company is no longer treating artificial intelligence simply as a tool that answers questions, but as a platform through which humans and agents can collaborate.

Microsoft has already reported that Copilot has surpassed 30 million paid seats, while the company is seeing increasing use of agents to perform real-world tasks.

The new “super app” is therefore more than just a redesign of Copilot. It is Microsoft’s attempt to create a unified environment where humans talk to AI, build software, and assign tasks to agents all from the same place. Whether this turns Copilot into an everyday work center will depend on the reliability of the agents, the cost of use, and most importantly, how effectively businesses can control the actions they take autonomously.

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