According to the American Consumer Satisfaction Index, social networks like FB and Twitter have some of the lowest ratings among US businesses..
Despite spending countless hours a day on them, Americans find social media like Facebook, Twitter, and LinkedIn to be completely annoying.
According to the American Consumer Satisfaction Index, social networks like FB and Twitter have some of the lowest ratings among US businesses.
They are actually in the fourth worst position in terms of consumer satisfaction, with a "score" of 71 out of 100.
Their position is worse only than internet service providers (63), cable/pay TV companies (65) and airlines (69).
“Privacy concerns and the proliferation of advertising continue to keep social media customer satisfaction rates low,” the ACSI survey concludes.
Some social media companies are more hated than others. Facebook and LinkedIn, for example, are at the bottom of the seven social networks studied, with a score of 67 out of 100.
Twitter isn't doing particularly well either, with a score of 69.
Source: planet-greece.blogspot.com
