Microsoft denies accusations that it uses Microsoft 365 applications (e.g. Word, Excel and PowerPoint) to collect data and train its AI models.

It all started with a post , which said that Microsoft used a “Connected Experiences” feature to collect Word and Excel data to train its AI models.
The company immediately responded, denying these claims: “Microsoft does not use customer data from Microsoft 365 consumer and commercial applications to train large language models. Furthermore, the Connected Services setting has nothing to do with how Microsoft trains language models.”
See also: X: Using user posts to train AI models?
According to the company, this optional setting has been enabled by default since April 2019, when it became available. It enables several useful features, such as co-authoring, real-time grammar suggestions, and providing web-based resources.
“These features are enabled by default because they are features people expect in a productivity tool cloud-connected. However, customers are always in control and can adjust their Connected Experiences settings at any time.“.
The feature is used for:
- Provide design suggestions, editing suggestions, or data insights based on Office content (through features like PowerPoint Designer or Translator)
- Download online content templates, images, 3D models, videos and reference materials, including Office templates or the PowerPoint QuickStarter.
Microsoft 365 users can turn the feature on or off by opening an Office app (like Word or Excel). There, they must choose whether to turn on or off experiences that download or analyze online content in the “Connected experiences” section. This section can be found by going to File > Account > Account Privacy > Manage Settings menu.
See also: LinkedIn trains its AI models with user data

“The Connected Experiences setting enables cloud-powered features designed to increase your productivity across Microsoft 365 apps,” Microsoft told BleepingComputer.
“Microsoft has been using artificial intelligence (AI) in Microsoft 365 for years to boost productivity and creativity through features like Designer in PowerPoint, which helps create visually compelling slides, and Editor in Word, which provides grammar and writing suggestions. These features are not based on generative AI or LLM but use simpler machine learning“.
The company has previously maintained that it protects user privacy , stating that any data processing activities are made clear to users and that consent is obtained as required.
See also: Meta moves forward with controversial AI training in Britain
As technology continues to advance, it is vital for companies like Microsoft to take the necessary steps to prioritize user privacy while harnessing the potential of AI for positive impact. This discussion highlights the need for responsible and ethical development and use of AI around the world.
Source: www.bleepingcomputer.com
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