The METRO AEBE group – the METRO Cash & Carry website and the My Market website – are experiencing technical problems due to the latest CrowdStrike update that took place in the early hours of Friday, July 19? The software update has caused headaches for millions of companies worldwide and it seems that Greek companies are also included in the list. One of them is METRO AEBE – the group includes the companies My Market and METRO Cash & Carry – as can be concluded from two main points.
See more here: CrowdStrike update affects Windows users – Outages in Microsoft 365/Azure services
This year, CrowdStrike, in collaboration with Pylones Hellas, completed the procurement and installation of CrowdStrike's EDR and Next Generation AV solution on 5,000 endpoints (desktops & servers) of METRO AEBE.
When someone visits the official METRO Cash & Carry website , metrocashandcarry.gr , they will see the following message posted in red:
"Due to a technical problem, there will be delays in delivery & preparation of orders."
A similar message appears on the My Market, mymarket.gr.
"We would like to inform you that due to a technical problem, there may be delays in the delivery of orders. You will be informed again about the delivery time. We apologize for the inconvenience."
According to the announcement, they appear to be experiencing technical issues that are directly affecting their customers. At this point, one can't help but wonder if these technical issues stem from the failed CrowdStrike update or is it just a diabolical coincidence?
To resolve this issue, we contacted METRO SA seeking an answer as to whether their systems have been affected by CrowdStrike, but they did not want to comment on the matter. Continuing, we also contacted CrowdStrike's official partner in Greece, Pylones Hellas, but the company did not comment.
Finally, have METRO AEBE and MYMARKET been affected by the update? And after such a major global blackout, how reliable is CrowdStrike?
See more here: Who is CrowdStrike responsible for the global IT blackout?
About METRO SA
The company was founded in 1976 under the name METRO Anonyme Emporiki ve Viomichaniki Eitarie Iedon Diatorifis ve Domaikais Use and the distinctive title METRO. It originated from the cooperative of eight grocers. The company's turnover comes from two main categories of stores: Retail sales through My Market and Wholesale sales through METRO Cash & Carry. The My Market store network has 225 stores throughout the country, covering strategic points in both the mainland and island regions of the country.
About Pylones HELLAS
Pylones Hellas, a member of the Cypriot group PM Tseriotis Ltd, has been active for more than 25 years in the field of IT Solutions and Cybersecurity. The company combines the services of both an IT systems integrator and an IT security integrator, making it a pioneering provider for the Greek market. Strategic partners of Pylones Hellas are F5 Networks, HPE, IBM, AWS, Okta, SailPoint, Palo Alto and Microsoft.
