Earlier this year, Facebook CEO Mark Zuckerberg outlined his goals for the new year. According to him, the company is focused on addressing the problems that have arisen. Perhaps it was a hint of the turmoil that was to come in the coming months – soon to be followed by public apologies, congressional testimony, and ultimately big changes to regain people’s trust.
But what most of us don't know is how long it will take for Facebook to fully recover. In an interview with Wired ahead of the F8 conference on Tuesday, Zuckerberg said it will take about three years for Facebook to return to normal.
There's a lot that needs to be done that "represents a pretty significant change to the company's overall business and operating model," he told Wired.
One of the changes is to combat fake news, inappropriate content, etc. on the platform, which is not as easy as it sounds and may not succeed without the necessary help.
“I think it will take a three-year transition to build the right teams of people, as we can’t just hire 30,000 people overnight to do something this important.”.
“The good news is that we started the changes quite early last year. I think by the end of this year we will have found the solution to many of the issues that arose.”
During F8, Facebook tried to regain user trust by announcing that they would improve transparency in how it operates. However, the company didn't stop there, announcing a number of new features. The best news, of course, was that it made Messenger useful again.
In fact, Facebook managed to surprise the public by announcing a Tinder-like Dating feature. It remains to be seen whether it will truly win back the trust of its users.
