He was kicked off the flight for tweeting about the rude gate agent

Public relations isn't the strong point of most airlines, but Southwest has taken it to a whole new level. Recently, a tense incident between a passenger and a rude Southwest gate agent resulted in hostilities, threats , and the forcible deletion of a tweet

A Minnesota man and his two children, ages six and nine, were preparing to board a return flight from Denver to Minneapolis when a gate agent stopped them. The man was in Priority A boarding class, which allows him to board the plane before other passengers, but his two children were not in the same class, so when they tried to board the plane with their father, one of the gate agents stopped them.