The latest version of Apple's 140W USB-C charger , included with 16-inch MacBook Pro models (with M5 Pro or M5 Max chips), is experiencing a compatibility issue for some users.
After the 16-inch MacBook Pro was updated last month, customers in some countries began to notice that the charger that comes with the model has a small design change that breaks compatibility with Apple's PowerAdapter Extension.
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Specifically, while the charger still has a removable plug, Apple appears to have modified the design of the two-pin male connector. The connector now has a slimmer, pill-like shape, while previously it had a modified C7 design. Because of this change, the new charger will not work with Apple's charger extension cable, which still has a female connector, designed to fit the previous male connector.
However, Apple's product page for the Power Adapter Extension Cable states that the cable is compatible with 140W USB-C chargers.
old World Travel Adapter Kit is also not compatible with the version of Apple's 140W USB-C charger with the redesigned male connector.
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The new design has been spotted in Australia and China, but other customers have reported that their chargers are not affected. It's not yet clear which countries are affected by this issue or whether the 140W USB-C charger, which is sold separately, is affected by this change anywhere.
MacBook Pro: Charger problem = usage problem
This incident shows how even a company with Apple’s reputation and attention to detail can create friction in the user experience through seemingly small design changes. In an ecosystem that relies heavily on compatibility and continuity between accessories, such differentiations – especially when not clearly communicated – can cause confusion and additional costs for consumers. The fact that the official page still mentions compatibility further exacerbates the reliability problem.
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On the other hand, it is not excluded that the change is related to technical improvements or regulations that are not immediately visible to the public. However, this does not negate the need for transparency and clear information, especially when daily use is affected. Ultimately, the challenge for Apple is not just to innovate, but to do so without "breaking" the cohesion it has built over the years with its users.
