COSMOTE subscribers can manage all of their family 's connections , including landline, mobile and prepaid , as well as their home WiFi , easily and quickly, wherever they are, through the renewed My COSMOTE App , enjoying even greater flexibility in their daily lives.
Now having over 1 million active users, My COSMOTE App is constantly evolving and enriched with new features, becoming a modern digital service tool.
The new features of My COSMOTE App
Through the renewed My COSMOTE App, subscribers can check the balance of their connections, renew their prepaid airtime , purchase MB, voice and SMS packages , change plans , activate services and pay bills , for all the family's landlines & mobiles [1] .
The new features of My COSMOTE App include the ability for users to activate and deactivate their home WiFi , easily and simply, wherever they are, through their mobile phone, as well as change the password and name , for even greater flexibility.
Additional benefits with the activation of My COSMOTE App
Furthermore, through the My COSMOTE App, subscribers can directly obtain a COSMOTE DEALS FOR YOU code to benefit from the available offers together with their family, as well as communicate at any time with Customer Service via chat or be informed about any technical issue they are facing with their landline or internet.
By downloading for free on their mobile phone or tablet (iOS and Android), users receive 1GB and have immediate access to the application's services, without passwords, as it works with automatic SIM card recognition.
By developing new digital products and "smart" solutions, COSMOTE makes the everyday life of its subscribers easier, providing them with greater flexibility. At the same time, it ensures that it constantly upgrades its communication channels with its customers, contributing to a better world for all with the help of technology.
[1] To manage additional mobile or landline connections in the family, which do not belong to the user's VAT number, the consent of the other users is required, through the sending of a code. The procedure is detailed in the terms of the application.
