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Car rental company terminal scam

Investigation of fraud by the Cybercrime Directorate, which concerned the installation of fraudulent software on terminals of an electronic transactions company.

The terminals operated in a car rental company store and the result was the fraudulent charging of customers' credit cards.card Fraud

From the Cybercrime Division, all necessary actions were immediately taken to collect the pre‑investigative material and inform the Prosecutor's Offices

The electronic transactions company committed to financially rehabilitating (186) affected customers whose credit cards were fraudulently used

From the Cybercrime Division of the Hellenic Police a case file of a tactical procedure was opened, concerning the installation of special software on credit‑card payment terminals operating in a car‑rental company store. The result was the fraudulent charging of the company's customers' bank cards.

Specifically, as it emerged, in June 2015, a special software was piloted by an electronic transactions company on four credit card payment terminals of the car rental company, which allowed the terminals to be simultaneously connected to a computer of that company.

During the digital investigation, it was found that the special software in question was charging a different cardholder than the one who should have been charged, despite the fact that the debtor's credit card had been placed on the charging terminal.

The fraudulent charges were discovered by customers of the car rental company. Furthermore, an investigation into all transactions carried out revealed that a total of 186 fraudulent transactions had been made to customers of the car rental company, the value of which amounted to hundreds of thousands of euros.

This specific electronic and network traffic of digital data is under investigation by specialized officers of the Cybercrime Division and the Criminology Laboratories to determine any parties involved in the said network application and to ascertain any criminal liabilities in the said fraud.

The financial loss of the aforementioned customers will be repaid in accordance with a commitment by the electronic transactions company after its final identification.

The pre-trial material that was collected was submitted to the Athens Juvenile Prosecutor's Office.

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