Orders for Amazon, the Kindle Colorsoft Signature Edition, have begun to arrive, but many are expressing frustration over a yellow bar appearing at the bottom of the screen.
The complaints have spread on the internet, resulting in the product rating on Amazon decreasing, with the company acknowledging that it is aware of the problems that are being identified.
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A Reddit user posted photos, noting that the problem is most apparent when the Kindle is supposed to be evenly lit, like a piece of paper. Many other users experiencing the same problem have either replaced their Colorsoft or returned it. Some report that they only noticed the issue when using the device.
It's unclear whether the issue is related to a software or hardware, but there are reports that Amazon representatives have confirmed that they are working on a fix. Many users claim that the problem appeared after an initial software update.
Amazon's representative, Jill Tornifoglio, confirmed the company's awareness of the complaints via a statement sent to The Verge. The situation remains unclear as to how widespread the issue is, as the average rating of the Kindle Colorsoft on Amazon is 2.6 stars, with many reviews mentioning discoloration.
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Andrew Liszewski of The Verge reports that his unit showed less noticeable discoloration in reality compared to the photos.
Source: theverge
