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Why is Microsoft trying to turn its AI chatbot into a digital friend?

Artificial intelligence (AI) chatbots have been recognized as productivity tools, but sometimes they react somewhat strangely, making it difficult for many users to trust them .

Microsoft

Microsoft is trying to improve this experience with the Copilot update, focusing on the chatbot's "personality" and the emotions it evokes in users.

Read also: Microsoft: New AI capabilities to improve search in Windows

The new version includes real-time voice interactions and image and text interpretation capabilities, while it stands out with a “warm tone” and a personality that offers encouragement and support. These changes are aimed at helping Copilot stand out in an ever-growing AI chatbot market as competitors introduce new features. In the presentation, Copilot provided practical and emotional advice, demonstrating its new approach.

An AI friend

Microsoft's Copilot update reflects its vision for AI as a digital friend, according to CEO Mustafa Suleyman. Copilot will be available across multiple platforms and will support users in a fun and friendly way. To avoid emotional dependency issues, Microsoft has assembled a team of experts to shape the model's personality.

The new Copilot will politely handle sensitive topics and avoid impersonations of famous people, seeking to remain distinctive and trustworthy.

See more: Microsoft's new Copilot will read you the news

More new Copilot features

microsoft chatbot ai

Microsoft’s new Copilot will feature a “daily” feature that will update users on weather and news, partnering with major news agencies. It has also been integrated into Microsoft Edge, allowing users to interact with the tool through the address bar. Users who want to try out new features will have access to “Copilot Labs,” which includes features like “Think Deeper” and “Copilot Vision.”

Read more: Microsoft Designer is coming to iOS and Android

Microsoft ensures that Copilot Vision are opt-in and that none of the data is stored or used for training, amid privacy concerns.

Source: edition.cnn

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