The term Troll is used metaphorically on the internet, characterizing those users who aim to create unrest or cause harm to other users or Brands, as a result of which they themselves have fun. 99% of you will have observed the behavior of a troll on Social Media, both on a personal level and in a group.
The saying goes: “Do not feed the trolls”. Such users need careful management by both a Brand and a user, as the harm they can cause is great. What tactics do we apply against them? Kuno Creative gives its own tactics in the Infographic that follows.
Source: socialmedialife.gr
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