Social media platform Instagram, owned by Meta, has recognized the need for businesses to find innovative ways to connect with their customers and streamline their processes. To address this issue, it has introduced a tool known as “Appointments on Instagram,” which allows businesses to more easily book and manage appointments with customers directly from the Instagram app.
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The feature offers a wealth of benefits, including unparalleled convenience, enhanced customer engagement, and a seamless booking experience – all at no cost to your business.
Below you will find a step-by-step guide to creating your own appointments through the Instagram app. To start booking your appointments with Appointments on Instagram, make sure account is set up as a business.
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Follow the steps below to arrange an appointment:
1.Go to your Instagram messages
Go to your Instagram business account's inbox and select the message thread where you want to schedule an appointment.
2.Open the “Appointments” option
In the selected message thread, tap the “+” icon located in the bottom right corner of your screen.
3. Choose a date for your appointment
From the options given to you, click on “Appointments.”
4. Schedule the appointment
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To schedule an appointment on Instagram, select a date, tap “Schedule appointment,” enter the title and date/time, optionally add the client’s contact information, and then tap “Schedule appointment” to share it in the conversation.
Advantages of Appointments on Instagram
- All messaging and appointment tools are on Instagram, so you don't need to use other booking services.
- Maintain contact with your customers, reduce cancellations and increase repeat bookings.
- Offer customers a seamless booking experience on Instagram without switching apps.
- Free for business Instagram accounts.
Source: gadgetsnow
