Lenovo has been collecting data from its users' daily activities. Lenovo has been caught red-handed once again after it was revealed that it installs apps on laptops and computers without the knowledge and consent of its users, according to Michael Horowitz.
This is not the first time Lenovo has done something similar, as earlier this year, in February, security experts found that the company installed Superfish Visual Discovery software on PCs, an adware program that inserted ads into search results.
The software was not only hidden from users but was also accompanied by allegations that it was full of security holes that could easily be exploited by attackers.
The story doesn't stop there, however, as the company was caught red-handed once again in August when it secretly added a piece of code to the laptops' firmware that allowed it to communicate with software in the user's OS. Among other things, it also comes with security holes.
Lenovo's ThinkPad, ThinkCentre and ThinkStation series were affected
The program is called Lenovo Customer Feedback Program 64, and it runs daily, connects to Lenovo servers, and uploads “non-personal and non-identifying information about your use of Lenovo software applications.”
Mr. Horowitz says that all of this is mentioned in the company's End User License Agreement. After the two previous cases, even if, from a legal point of view, Lenovo mentions this little program in its EULA, that is no excuse for Lenovo. Even if Microsoft did the same thing, collecting data about its users, Lenovo will certainly lose what is left of its reputation and the trust of its users.
