BOX , COSMOTE's online food ordering service, continues its steady upward trajectory in the Greek market , as it has surpassed 9,000 stores in 60 cities across Greece. Thanks to its unique rewards program, where the user always wins, the wide variety of flavors and cuisines, as well as the large network of partners nationwide that is constantly expanding, BOX, just one and a half years after its launch, has managed to stand out. Since last June, BOX's turnover and users have more than doubled.
Unique points rewards program, with profit on every order or use of the app
The BOX reward program is proving to be particularly popular, offering discounts and GB with every use. With every order or use of the app (dish review, share, etc.), the user can collect points and redeem them for discounts or GB packages from COSMOTE . On every dish, in every store, without restrictions. And all this immediately, after the end of the order. The points can also be redeemed for gift certificates or additional discounts with COSMOTE Deals for You codes.
Every day at BOX, stores reserve preferential offers for customers that they can combine, as well as multiple points to redeem as and when they want (for example, users can get multiple points with BOX HAPPY HOUR, BOX EXPLORE when they order for the first time from selected stores, every Tuesday by paying with VISA cards, every Thursday by adding any Coca-Cola product to the order, with the 1+1 gift offer, etc.).
50% increase in sales at "Masoutis" and "Kritikos" supermarkets
Orders through the BOX app ( Android , iOS ) and www.box.gr , at the “Masoutis” and “Kritikos” supermarkets , are also very satisfactory, as they have maintained their momentum. In fact, a 50% increase in sales has been observed since the beginning of the year. BOX customers can order their groceries in over 10,000 codes per supermarket chain - with delivery even on the same day, in over 50 cities in total throughout Greece, at prices and offers that also apply to physical stores. In addition, consumers can enjoy the combined privileges of BOX and the benefits of the two chains' reward programs.
In addition to supermarkets, on BOX consumers can also find grocery stores, butchers, fishmongers in the “Fresh Food” category, while in the “Markets & Haberdashery” category they will find delicatessen stores, wineries, organic products, and pastry shops. The platform is constantly being enriched with new stores, covering new areas and progressing in collaboration with large restaurant chains.
Transactions are made securely and completely contactlessly , with the option of paying by card and having food/coffee delivered via a special option in the order. In addition, the option to tip the delivery person online, who is on the front line of service, has been added, both on the site and in the application.
The advantages of BOX also include the ability to create a personal profile, depending on the taste preferences of each user, as well as the scheduling of the time and location of delivery of each order. With each order from BOX, users of the platform can also offer a sum of money to "The Smile of the Child", thus covering the basic feeding needs of the Child and Family Support Centers for Children.
