COSMOTE e-Value received a European distinction as a partner of choice for those who want to outsource their customer service services, at the Europe Excellence Awards 2019, organized in Amsterdam as part of this year's Customer Contact Week .
In recognition of the priority it gives to its customers and the unique experience it offers them at every point of contact with them, COSMOTE e-Value received the gold award "Business Process Outsourcing (BPO) Partner of the Year", standing out among dozens of multinational companies.
"Our European distinction as Business Partner of the Year for Outsourcing Contact Center Services is an award that makes us proud and demonstrates our expertise in service, sales and customer experience. The innovative and integrated service solutions we offer, which can be adapted to the needs of each individual customer, make us a partner of choice for every business both in Greece and abroad, that wants to enhance its flexibility and efficiency in the new digital era," said COSMOTE e-Value General Manager, Mr. Ambrosios Kardaris.
The Europe Excellence Awards 2019 were organized as part of CCW (Customer Contact Week), the conference for service excellence with a 20-year successful presence in Europe and America. The evaluation of the nominations was carried out by a jury consisting of senior executives of multinational companies and leading professionals in the field with expertise in the field of excellent Customer Experience.
COSMOTE e-Value, a member of the OTE Group, has been providing comprehensive Contact Center & Business Process Outsourcing services for 20 years in Greece, while since 2014 it has established e-Value International in Romania. With facilities in Athens and Xanthi, a solid technological infrastructure and over 7,000 trained executives, it serves customers in more than 20 countries and offers the full range of customer service services, on a 24-hour basis, 365 days a year.
