Dell Technologies Aiming for 2030: The company's Research department explores the next era of human-machine collaboration
- More than 20 international experts predict how emerging technologies will reshape human society and work by 2030
- Emerging technologies will redefine the relationship between humans and machines, creating deeper and more pervasive partnerships
- People will be digital synthesizers, and the way we run businesses, discover talent, and learn will be radically different.

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By 2030, every organization will be a technology entity, and businesses need to be thinking now about how to future-proof their infrastructure and workforce, according to research published today by Dell Technologies. The research, led by the Institute for the Future (IFTF), in collaboration with 20 technology experts, academics and entrepreneurs from around the world, examines how emerging technologies such as artificial intelligence will transform our lives and the way we work over the next decade.
The research, titled “The Next Era of Human-Machine Collaboration,” also provides valuable insights into how consumers and businesses can prepare for a volatile society.
Dell Technologies research predicts that emerging technologies, supported by massive advances in software, big data and computing power, will reshape our lives.
Society will enter a new stage in its relationship with machines, a relationship that will be characterized by:
- Even greater efficiency and capabilities than ever before, which will help people overcome their limitations
- Humans as “digital composers” for whom technology will be an extension of people, helping them better direct and manage daily activities
- People on the job hunt, whom organizations, using advanced data-driven, combinatorial technologies, will identify as talent and employ, wherever they are in the world
- People who will learn "in the moment", as the pace of change will be so rapid that new industries will be created and new skills will be necessary in order to survive
Dell Technologies commissioned the study to help companies navigate an uncertain world and prepare for the future. Today, digital disruption is rapidly reshaping industries.
For the first time in modern history, global leaders cannot predict where their industries will be in the future. According to Dell's Digital Transformation Index, 52 percent of senior decision-makers in 16 countries have experienced significant disruption in their industries as a result of digital technologies. Nearly one in two businesses believe their company is likely to become obsolete in the next three to five years.
“Never before has our industry experienced such powerful interventions. The pace of change is exploding and we live in an environment where you either act decisively or you get lost. To make the decisive leap forward in this new era of collaboration between people and machines, every business will have to evolve into a digital business, with software at its core,” said Jeremy Burton, Chief Marketing Officer, Dell Technologies.
"But organizations will need to move quickly and build their own capable machines, prepare their own infrastructure, and empower their own people if they want to fuel this change.".
“We have been exposed to two extreme perspectives on the evolution of machines in the future: the problem of technological unemployment, which is caused by intense concerns, or on the other hand, the overly optimistic view that technology will solve all our social and environmental problems,” comments Rachel Maguire, research director, Institute for the Future.
"In contrast to these views, what we should do is focus on the true nature of the relationship between technology and humans and how we can prepare ourselves accordingly. If we take on the hard work of fostering successful collaboration between humans and machines now, the impact on society will be beneficial for all of us.".
Dell Technologies Other findings from the survey include:
- By 2030, humans’ dependence on machines will have evolved into a collaborative relationship, with humans providing their own skills, such as creativity, passion, and entrepreneurial spirit. This will align with the ability of machines to work quickly, automatically, and efficiently, with the resulting productivity creating new opportunities and roles within the industry.
- By 2030, personalized and embedded artificial intelligence (AI) assistants will go far beyond what human assistants can do. They will take care of us in predictive and automated ways.
- Technology won't necessarily replace workers, but the process of finding a job will change. A job will no longer be a place, but a series of tasks. Machine learning will make the skills and abilities of individuals traceable, and organizations will search for the best talent for specific jobs.
- It is estimated that 85 percent of jobs in 2030 have not yet been invented. The pace of change will be so rapid that people will learn “on the fly” using new technologies such as augmented reality and virtual reality. The ability to acquire new knowledge will be more valuable than knowledge itself.
