If your Fitbit Charge 5 has been performing poorly lately, you'll be happy to hear that a fix is on the way. 9to5Google has learned that Fitbit is promising a fix that will fix the frequent disconnects between the activity tracker and its host phone. If you're affected, you'll know the problem: the Bluetooth connection drops and prevents your wearable from syncing fitness data, whether you're using an Android phone or an iPhone.
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The issue appears to have first appeared around January of this year and is still a problem for users to this day. Common solutions like restarting the Fitbit Charge 5 have had little effect. Also, Fitbit has not offered a workaround or indicated the possible culprit.
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There's no timeline for an expected fix, and it's unclear how many users are experiencing the issue . This is certainly not something Fitbit is happy about, as the disconnections won't help the Charge fare well against competitors in a market that still faces stiff competition from the likes of Amazfit and Garmin .
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Activities and data from current errors are not permanently lost, but remain unavailable for access due to the problems.
Information source: engadget.com
