Samsung Pay is experiencing some major issues with non-Samsung devices. Several users have reported that they can no longer log into their Samsung Pay account. They receive an error message saying that their identity is invalid. They are locked out of the app, rendering it essentially unusable.
See also: Diablo Immortal: Unable to play on Samsung phones with Exynos
Based on user complaints on Reddit and Samsung community forums, this issue has started to appear in the past few weeks. The same ID works when logging into other Samsung services , such as community forums. But it doesn't allow users to log into Samsung Pay. Creating a new ID also doesn't help .
Some affected users reached out to Samsung Customer Service for help, and the response they received was confusing. Representatives told them that Samsung Pay will no longer work on non-Samsung devices . A recent update brought about this shocking change, they said.
See also: Xbox is coming to Samsung smart TVs
But we suspect that's true. Customer service executives probably made a mistake here. Samsung Pay works on the company's first-party smartphones as well as other Android devices. Those who use a Samsung Galaxy smartwatch use the Pay app for instant payments even if they don't own a Galaxy smartphone. The NFC chip on the watch allows them to make payments securely , regardless of whether their phone supports the feature.
See also: Samsung releases June 2022 security patches to Galaxy S21
Given that Galaxy smartwatches are quite popular in the Android, the number of Samsung Pay users with Samsung phones would be quite high. It is unlikely that the company would abruptly stop supporting the app on these devices. Even if it intended to do so for some reason, the company would have warned. Hopefully, the company will acknowledge this issue soon and provide an official statement.
Information source: androidheadlines.com
