Apple is relaxing the rules for its repair policyto allow used, genuine parts. The change will apply to select iPhones and will take effect this fall.
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SVP of Hardware Engineering and perhaps future CEO, John Ternus, highlighted the environmental impact of the change in repair policy:
«At Apple, we're always looking for new ways to deliver the best possible experience for customers while reducing our impact on the planet, and a key part of that means designing products that last.».
«For the past two years, teams across Apple have been innovating in product design and manufacturing to support repairs with used Apple parts that won’t compromise security or privacy . With this latest expansion of our repair program, we’re excited to add even more choice and convenience to our customers while helping to extend the life of our products and their parts.».
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Apple explains that the change in repair policy also extends to biometric sensors:
Apple teams have been working hard over the past two years to enable the reuse of components like the biometric sensors used for Face ID or Touch ID, and starting this fall, calibration for genuine Apple parts, new or used, will be done on the device after the part is installed. Additionally, future iPhone releases will have support for used biometric sensors.
Also, in other news, Apple is changing its requirement for a device serial number when ordering parts:
To simplify Apple device repair policy, customers and service providers will no longer need to provide a device's serial number when ordering parts from the Self Service Repair Store for repairs that do not involve board replacement.
See also: What features are expected in the iPhone 16 Pro and 16 Pro Max?
What are the most common challenges faced by iPhone users?
One of the most common issues that iPhone users face is reduced battery life. This can be caused by many factors, such as excessive use, using power-hungry apps , or upgrading to a newer software version. Another common issue is storage capacity. iPhones do not have a microSD card slot, which means that users are limited to the initial capacity of their device. This can be a problem, especially for those who take a lot of photos or download a lot of apps. iPhone users may also experience problems with their Wi-Fi. Finally, iPhone users may experience problems with the performance of their device, such as slow speed or freezing.
Source: 9to5mac
