AI (artificial intelligence) is changing business, threatening to make many jobs obsolete, from market analysis to company management .
Automation can improve performance and reduce costs, even putting management positions at risk. An EdX survey found that 47% of executives believe that a large portion of their roles can be automated. At the same time, artificial intelligence promises to democratize and improve management. The impact of artificial intelligence on business management is expected to be significant, bringing changes at both the lower and upper echelons.
See related: Elon Musk: Artificial intelligence (AI) will put us out of work
Many science fiction stories portray the human-machine relationship as bleak. Yet, humans seem to be embracing artificial intelligence (AI). According to a 2017 survey, 42% of British workers would be comfortable taking orders from a computer. Jack Ma predicted that in 30 years, a robot could be the best CEO.
In 2022, NetDragon Websoft appointed Tang Yu, an AI, as CEO to strengthen the company’s management. In Poland, Dictador announced that AI Mika will take over as CEO, promoting impartial and strategic choices. Experts emphasize that AI facilitates the transition, but human judgment is still necessary.
Air Canada faced a lawsuit over its chatbot providing incorrect information, highlighting that artificial intelligence cannot make judgments in the same way as humans.
The judge ruled against the airline and in favor of the passenger, calling into question the use of AI in management. Air Canada declined to comment. The debate over AI in the workplace has focused on its impact on employees, and now its impact on CEOs is being examined.
Read more: OpenAI: Creation of a Security Committee and training of a new AI model
Researchers pandemic has prepared people for this change, as remote work and communication through machines have become part of everyday life.
Source: bnnbloomberg
