Welcome to Twitter City in Spain, where all daily issues are solved with a 140-character phrase, where else? On Twitter .
The small town of Jun in Granada, southern Spain, has now earned the title of “the Twitter town” because everything is solved with a tweet. When will the municipality collect the garbage? A call to the police? A complaint to a public service? Everything is now handled with a tweet.
The mayor of the prototype city, José Antonio Rodríguez Salas, says that this “system” has greatly benefited citizens and adds very aptly that “For years, citizens had to meet with public officials who never really listened to the problems. Now, for example, the street cleaner, whose opinion was never listened to until now, can talk directly with citizens.”
Of course, the new tactic requires a lot of work. In the past, the phone would ring non-stop, but now it does
The mayor deals with each problem individually and solves it personally. He even mentions a specific number of problems that have been solved on Twitter since 2012, which amounts to 118,266!
Of course, the service phones are still working, since the city also has many elderly people who do not have much
contact with such technologies, although efforts are being made to familiarize everyone with them through computer and Internet courses.
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