Petro-Canada gas stations across Canada are being affected by technical issues, preventing customers from paying with credit cards or rewards points, as its parent company, Suncor Energy, says it has been hit by a cyberattack.
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Suncor Energy is the 48th largest public company in the world and one of the largest producers of synthetic crude oil in Canada, with annual revenues of $31 billion.
The company said it has taken steps to mitigate the attack and has notified authorities of the situation. It also expects that transactions with customers and suppliers will be negatively affected until the incident is resolved.
“At this time, we are not aware of any evidence that customer, supplier or employee has been compromised or misused as a result of this situation,” Suncord’s press release states.
The company has not provided details about the type of cybersecurity incident or whether it was a ransomware attack that hit systems .
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Petro-Canada's system is out of order.
Petro-Canada, a subsidiary of Suncor that operates over 1,500 gas stations across Canada, announced that it is experiencing problems.
In a Twitter post, the company warned customers that they are currently unable to log into their accounts through the app or website and apologized for the disruption. The outage also prevents customers from earning points when they refuel at the company's gas stations.
However, the situation appears to be much worse than the short notice indicates.
Since last Friday, many people have reported on Twitter that it is currently impossible to pay with credit/debit cards at Petro-Canada gas stations, leaving cash as the only available option.
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Petro-Canada's technical issues also prevented "Carwash Season Pass" holders from using their benefits at the company's car wash centers, who are now requesting refunds for subscriptions .
Information source: bleepingcomputer.com
